Cookie Policy
Effective Date: 11/03/2026
Rellancer Software Solution Pvt. Ltd. ("Rellancer", "Company", "we", "our", or "us") uses cookies and similar technologies to improve your experience when you visit or use our website, Software-as-a-Service (SaaS) platform, software applications, APIs, and related services (collectively, the "Services").
This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, and the choices available to you regarding their use.
By continuing to use our Services, you consent to the use of cookies as described in this Cookie Policy, except where your consent is required by applicable law.
1. What Are Cookies?
Cookies are small text files that are stored on your computer, smartphone, tablet, or other device when you visit a website or use an online service. Cookies enable websites and applications to recognize your device, remember your preferences, improve functionality, enhance security, and collect analytical information.
Cookies may be either temporary (session cookies) or persistent (stored until they expire or are manually deleted).
2. Types of Cookies We Use
Essential Cookies
Essential cookies are necessary for the operation of our Services. They enable core functionality such as secure login, authentication, session management, account security, and access to protected areas of the platform. These cookies cannot generally be disabled because the Services would not function properly without them.
Functional Cookies
Functional cookies remember your preferences and settings, such as language preferences, dashboard configurations, and other personalized features, to provide a more convenient user experience.
Analytics Cookies
Analytics cookies help us understand how visitors and users interact with our Services. These cookies collect information such as pages visited, navigation paths, usage patterns, session duration, and feature utilization. This information helps us improve the functionality, usability, and performance of our Services.
Performance Cookies
Performance cookies collect information about the performance and reliability of our Services. They help us identify system errors, optimize response times, improve infrastructure, and maintain service quality.
Security Cookies
Security cookies help protect user accounts and our Services by detecting suspicious activity, preventing unauthorized access, identifying fraudulent login attempts, and supporting security monitoring.
3. How We Use Cookies
We use cookies and similar technologies to:
• Authenticate users and maintain secure login sessions.
• Remember user preferences and account settings.
• Improve the functionality and performance of our Services.
• Monitor platform usage and user interactions.
• Analyze website traffic and usage trends.
• Detect security incidents and prevent fraud.
• Diagnose technical issues and improve reliability.
• Enhance the overall user experience.
4. Third-Party Cookies
We may use trusted third-party service providers that place cookies or similar technologies on our behalf. These providers may support services such as:
• Cloud hosting and infrastructure.
• Analytics and performance monitoring.
• Payment processing.
• Customer support.
• Security and fraud prevention.
• Communication and email delivery.
These third-party providers operate under their own privacy and cookie policies. We encourage you to review their policies where applicable.
5. Managing Cookies
Most web browsers allow you to manage, block, or delete cookies through their browser settings. You may choose to refuse certain cookies or delete cookies that have already been stored on your device.
Please note that disabling or deleting certain cookies may affect the functionality, security, or availability of some features of our Services.
6. Cookie Consent
Where required by applicable law, we will request your consent before placing non-essential cookies on your device. You may withdraw or modify your cookie preferences at any time using the cookie management tools made available through our website, where applicable.
7. Similar Technologies
In addition to cookies, we may use similar technologies such as local storage, session storage, web beacons, tracking pixels, software development kits (SDKs), and other technologies that help us provide, secure, monitor, and improve our Services.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our Services, legal requirements, technology, or business practices.
When changes are made, we will update the Effective Date shown at the top of this Cookie Policy. Material changes may also be communicated through our website, the Services, email, or other appropriate communication channels where required by applicable law.
9. Contact Information
If you have any questions regarding this Cookie Policy, please contact us:
Rellancer Software Solution Pvt. Ltd.
101/2/2 Mosidhati Road,
P.O. P.S. Barasat,
North 24 Parganas,
Kolkata, West Bengal – 700124,
India.
Email: info@rellancer.com
Website: https://rellancer.com